Terms and Conditions

The Home Page has an alphabetical list of all guns in stock, and notes which guns have been sold.

Some of the guns listed here are used, some are very old and should not be used with modern ammunition. Due to the number of variables not under the control of Hero's Arms these guns are not warranted to be suitable for any particular purpose. Older guns should be checked out by a competent gunsmith before being fired.

Hero's Arms will close for vacation on Saturday, May 10th, and will re-open on Monday, May26th, 2008. During this period E-mail will be checked occasionally. Telephone messages will be returned, and shipments will resume, on Monday, May 26. If you wish to put a "hold" on a gun during this period it is best to do it by E-mail.

Holds

If you have decided that you want to purchase a gun call me (802-372-4789), or E-mail me, taylor@herosarms.com, and give me the gun’s stock number (HA999) and your name, address, phone number, and e-mail address.. I will check to see if it is already on “Hold,” and, if not, put it on “Hold” for you. A “Hold” lasts for 7 days. During those 7 days I will not sell the gun to anyone else, and I will call or E-mail you to verify that you are still interested if I get another offer. If I have not heard from you after 7 days, (either a request for another 7 day hold, or Cashier’s Check and Signed-In-Ink FFL) I will assume you have changed your mind and the “Hold” will expire.

Hero's Arms does not accept credit cards (the local bank wanted to charge 7% of the total to process credit card orders - which is more than our average markup.) Orders accompanied by a postal money order or certified check will be shipped immediately, regular checks will be held until clearance.

Hero's Arms works diligently to sell firearms at the lowest possible price consistent with staying in business. Our mark-up is quite minimal, and if you compare our prices with others you will find we are usually lower, but if not you can always buy from the lower cost seller. Most of our guns go up in value every year, so we have no motivation to sell-off inventory below cost. We do not bargain, the listed price is the "best" price.

For residents of states other than Vermont, ordering by mail, the firearms must be shipped to a Federal Firearms License (FFL) holder in their state who will carry out the F. B. I. background check before delivering the firearm. In order to ship a firearm to a FFL holder in another state a current, signed-in-ink copy of their FFL must be mailed or Faxed (802-372-4789) or sent by E-mail to sales@herosarms.com as a JPG or Adobe PDF attachment, It is best to call first so the Fax Machine can be turned on. Experience has shown that the FFL number is sometimes not readable on Faxes, so mailing or e-mailing a clear, signed copy is best. All FFLs will be verified by FFLeZCheck.

Firearms will be shipped, insured, by UPS Ground. The packing and shipping fee is $30. (in the 48 States) which just covers the average cost of shipping and insurance. Exceptionally heavy guns, such as multi-barrel sets in cases will have shipping individually calculated. If you want a faster service the actual cost will be charged.

Seven-Day Return Privilege

The buyer has seven days to return merchandise from the time he/she receives the item from Hero's Arms. (Return package must be Post Office/Delivery Service dated no later than seven days after arrival of item to buyer's or FFL holder's address, i.e. if the package is received on Tuesday, the return date must be the following Tuesday). The buyer does not have to give a reason for a return and will receive a refund, but the return must be post (or freight) paid. Hero's Arms will refund the purchase price in its entirety, but not shipping costs. Merchandise returned must be in the same condition as when it was sent. (For example, New-In-Box guns must not have been fired.) There are no returns or refunds on custom work, (such as the installation of sights), or for guns that have been on Lay-Away. New-In-Box guns which have been fired can not be re-sold by Hero's Arms as "new" so they will be subject to a re-stocking charge of at least 10%, or more if there has been any damage.

In the case of firearms shipped through a third-party FFL holder, the return period will begin the day the intermediary FFL holder receives the gun. It is the responsibility of the buyer to make arrangements to examine the gun and comply with the return policy while the gun is in the possession of the FFL licensee. When federal, state or local laws prohibit its delivery to the buyer the firearm may be returned with the potential buyer paying shipping in both directions.

Lay-Away

Several customers have asked if Hero’s Arms has a Lay-Away plan. After reviewing the policies of other firearms retailers I have crafted what I think is a good plan.

1. The customer calculates the total price of the gun, that is, the price plus $30 for shipping if out of Vermont, or the price plus 6% sales tax if it is to be picked up in Vermont.

2. The customer then decides how long he needs to purchase the gun, and makes a non-refundable Initial Deposit according to the following table:

3. Hero’s Arms then opens an Invoice and credits the Deposit, sending a copy to the customer. Additional payments may be made during or just before the end of the period at the customer’s discretion, and the balance owing will be updated on a new Invoice.

4. All Lay-Away sales are final and do not include an inspection period or the right of return.

5. In the event that the customer does not complete payment by the agreed upon date, the initial deposit is forfeit, without recourse, and the gun will be returned to Hero’s Arms inventory. Additional payments above the initial deposit will be returned after a sufficient period of time has elapsed to insure that all checks and other instruments have cleared.

6. When the final payment is received, along with the signed-in-ink FFL to which it will be shipped, the gun will be shipped immediately if the final payment is a Cashiers Check or Postal Money Order. If a personal check or other money order is used as payment, there will be a delay to insure that the payment has cleared. Hero’s Arms does not accept Credit Cards.

7. Essentially the customer is buying the right to purchase the gun, with the Deposit credited to the purchase, or abandoned if the purchase is not completed. This secures the gun until the customer has the funds, or compensates Hero’s Arms for lost profits incurred by removing the gun from inventory. Lay-Away is limited to a maximum of 90 days, because Hero's Arms can not buy other guns, which might sell quickly for a profit, while its money is tied up in a gun on lay-away.

If you purchase through the Hero's Arms Store at Davidson's they will take a deposit and the balance should be sent (or brought) to Hero's Arms along with the Signed-In-Ink FFL (Or Faxed Signed FFL) (or Photo ID if picking up here). Handguns can only be delivered to Residents of Vermont, but may be reshipped to an FFL holder in your state. A Resident of Vermont or a contiguous state can pick up long guns at Hero's Arms.

Davidson's Guarantee:

If the gun listing contains this logo, the gun has the Davidson's Guarantee in addition to the Hero's Arms' seven day return and any manufacturer's warranty.

If anything ever goes wrong with any gun your customers buy from you that was ordered through Davidson's, it will be immediately replaced. If no replacement is available, it will be repaired at no charge to you. Simple. Your customer just returns it to you, you ship the gun to us and we take care of the rest. We provide this benefit to our dealers free of charge. And, we work fast for you -- from when we receive your customers gun you'll have a replacement in three days. The customer is responsible for paying the shipping charge - and we'll get it back to you.

Exporting Firearms

Hero's Arms does not export firearms to other countries, but will send a firearm to an exporter, who will take care of the paperwork and shipping. The usual $30 shipping fee applies for sending the gun to the exporter, and the purchaser is responsible for the exporter's fees and the shipping to their country. Because of the length of time involved all export sales are final.

Here is the contact information for an exporter, Leroy's Big Valley Gun Works, Exporter and importer of firearms import $75.00 1-5, export 1st one $75.00 $25.00 each additional. leroygun@nemontel.net 406-228-4867

Links

To see articles on Gun Control by Taylor Buckner, owner of Hero's Arms, as well as a CV, go to www.tbuckner.com

To see Stained and Sand Etched Glass by Jennifer Buckner go to: www.jenniverre.com

An excellent Web Site of special interest to Canadian Shooters in the area: www.losttarget.com

Hero's Arms is pleased to host a Web Page for Klaus Hiptmayer - Stockmaker in Eastman Quebec. Our finest shotguns have been restored by Klaus. To see his page, with contact and driving instructions click here.

Number of Days needed to Complete Purchase	Percent of Total Price for Initial Deposit
30	10%
60	20%
90	30%